Privacy Policy
JM Villas respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through jmvillas.homes, booking inquiries, contact forms, direct communication, and related guest services.
Information We Collect
We may collect your name, email address, phone number, travel dates, guest count, pet information, booking details, payment-related confirmation details, messages, and any information you voluntarily provide.
How We Use Information
We use information to respond to inquiries, process booking requests, communicate about reservations, provide check-in/check-out information, manage guest support, comply with rental rules, protect the property, and improve guest experience.
Booking Platforms and Service Providers
If you book through Houfy, Booking.com, Airbnb, Vrbo, Stripe, or another platform, that platform may collect and process information under its own privacy terms. JM Villas may receive reservation details necessary to manage your stay.
Cookies and Analytics
The website may use cookies, analytics, spam protection, and performance tools to improve the website and understand visitor activity.
Security
We use reasonable safeguards to protect guest information. No website or online transmission is completely secure.
Contact
Questions about this Privacy Policy may be sent to stay@jmvillas.homes.
Website offer requests
When you voluntarily request a direct-booking offer, JM Villas records the contact information, possible stay dates, party details, referral information and consent choices you submit. This information is used to prepare and follow up on that inquiry, prevent duplicate messages and stop promotional communication when you unsubscribe or book.
Email and SMS permissions are recorded separately. JM Villas does not attempt to identify anonymous visitors who submit nothing, does not sell website-lead information and expires unbooked lead data according to its configured retention period.